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Customer Success

Taylor Bell

I change their overall outlook on what a roofer actually is. That’s the goal from the moment I show up.

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Project Success ManagerCentral IndianaRaptor Roofing Team
Taylor Bell, Project Success Manager at Raptor Roofing
Project Success ManagerMeet Taylor Bell from the Raptor Roofing team.

Meet Taylor

A little more personality behind the Raptor role.

Origin Story

How Taylor got here

Before Raptor, I was managing four siding teams at another construction company. I got connected to Raptor through some very old relationships, and once I got here, it just clicked. The right opportunity at the right time.

Homeowner Experience

What to expect

I change their overall outlook on what a roofer actually is. That’s the goal from the moment I show up. Through my communication, body language, and expertise, I help homeowners feel completely at ease about their project or whatever situation they’re dealing with. A lot of people have a certain expectation of what this industry is like, and I take pride in flipping that on its head. Start to finish, you’re going to feel taken care of.

The Standard

What should homeowners say?

"Taylor really cares a lot about roofing, but even more about his customers." That’s it. If they feel that, I’ve done my job.

What Gets Taylor Fired Up

The work is personal when trust is on the line.

I personally enjoy collecting large balances from what some might call "problem clients." It gives me a real sense of purpose. I look at it as providing closure for the customer and moving the company forward a little bit at a time. Those tough ones that nobody wants to deal with? That’s where I thrive.

  • Homeowner focus: I change their overall outlook on what a roofer actually is.
  • The goal: "Taylor really cares a lot about roofing, but even more about his customers." That’s it. If they feel that, I’ve done my job.
Taylor’s Raptor promiseI change their overall outlook on what a roofer actually is. That’s the goal from the moment I show up. Through my communication, body language, and expertise, I help homeowners feel completely at ease about their project or whatever situation they’re dealing with.

Beyond The Roof

Local roots, family, and life outside the job.

Fun Fact

Day Off

Doing something with my two boys to drain their energy. That’s a full time job in itself.

Fun Fact

If Not Roofing

Day trading. I’d be glued to the charts all day.

Fun Fact

Walk-Up Song

"Steady Mobbin" by Lil Wayne. Sets the mood right.

Start Here

Talk with the Raptor Roofing team.

Need a roof inspection, a second opinion, or help planning an exterior project? Start with a free inspection and a clear next step.

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