CUSTOMER SUCCESS
Taylor Bell
Project Success Manager
I change their overall outlook on what a roofer actually is. That's the goal from the moment I show up.
Email Taylor
STORY SNAPSHOT
The short version of Taylor's path.
A quick look at the background, motivation, and standard behind the work.
ORIGIN STORY
How Taylor got here
Before Raptor, I was managing four siding teams at another construction company. I got connected to Raptor through some very old relationships, and once I got here, it just clicked. The right opportunity at the right time.
HOMEOWNER EXPERIENCE
What to expect
I change their overall outlook on what a roofer actually is. That's the goal from the moment I show up. Through my communication, body language, and expertise, I help homeowners feel completely at ease about their project or whatever situation they're dealing with. A lot of people have a certain expectation of what this industry is like, and I take pride in flipping that on its head. Start to finish, you're going to feel taken care of.
THE STANDARD
What should homeowners say?
"Taylor really cares a lot about roofing, but even more about his customers." That's it. If they feel that, I've done my job.
FULL BIO
More of Taylor's story.
I change their overall outlook on what a roofer actually is. That's the goal from the moment I show up. Through my communication, body language, and expertise, I help homeowners feel completely at ease about their project or whatever situation they're dealing with.
I personally enjoy collecting large balances from what some might call "problem clients." It gives me a real sense of purpose. I look at it as providing closure for the customer and moving the company forward a little bit at a time. Those tough ones that nobody wants to deal with? That's where I thrive.
Homeowner focus: I change their overall outlook on what a roofer actually is.
The goal: "Taylor really cares a lot about roofing, but even more about his customers." That's it. If they feel that, I've done my job.
BEYOND THE ROOF
Local roots, family, and life outside the job.
A few details that help you get to know Taylor beyond the project.
FUN FACT
Day Off
Doing something with my two boys to drain their energy. That's a full time job in itself.
FUN FACT
If Not Roofing
Day trading. I'd be glued to the charts all day.
FUN FACT
Walk-Up Song
"Steady Mobbin" by Lil Wayne. Sets the mood right.
START HERE
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