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Customer Success

Audrey Kinney

I’m the account service manager for Mike Kinney. My job is to keep homeowners informed with communication and updates through every transition and stage of their Raptor experience.

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Executive AssistantCentral IndianaRaptor Roofing Team
Audrey Kinney, Executive Assistant at Raptor Roofing
Executive AssistantMeet Audrey Kinney from the Raptor Roofing team.

Meet Audrey

A little more personality behind the Raptor role.

Origin Story

How Audrey got here

Before Raptor, I owned my own personal training business. Making the move into the roofing industry was a completely different world, but the passion for helping people carried right over. It’s the same drive, just a different arena.

Homeowner Experience

What to expect

I’m the account service manager for Mike Kinney. My job is to keep homeowners informed with communication and updates through every transition and stage of their Raptor experience. From the moment your project kicks off to the moment it wraps up, I’m the person making sure nothing falls through the cracks and you always know where things stand.

The Standard

What should homeowners say?

That I made the whole process simple and stress free. Roofing can feel overwhelming, and my job is to make sure it doesn’t.

What Gets Audrey Fired Up

The work is personal when trust is on the line.

So many homeowners are unfamiliar with their options when it comes to large home improvements like roofing. Being able to educate them so they can have the best possible results for their projects is really fun to me. Watching someone go from confused to confident? That’s the best part.

  • Homeowner focus: I’m the account service manager for Mike Kinney.
  • The goal: That I made the whole process simple and stress free. Roofing can feel overwhelming, and my job is to make sure it doesn’t.
Audrey’s Raptor promiseI’m the account service manager for Mike Kinney. My job is to keep homeowners informed with communication and updates through every transition and stage of their Raptor experience. From the moment your project kicks off to the moment it wraps up, I’m the person making sure nothing falls through the cracks and you always know where things stand.

Beyond The Roof

Local roots, family, and life outside the job.

Fun Fact

Day Off

Being a mom to all my littles and enjoying home life. That’s where my heart is.

Fun Fact

If Not Roofing

I’d own a mobile coffee business. Still out there serving people, just with lattes instead of roofing updates.

Fun Fact

Walk-Up Song

She’s accepting suggestions. Submit yours at your next inspection. 🙂

Start Here

Talk with the Raptor Roofing team.

Need a roof inspection, a second opinion, or help planning an exterior project? Start with a free inspection and a clear next step.

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